Privacy Policy

Last updated 2026-11-15

What we collect

Account data: your name, email, company and password (stored only as a secure hash). Your uploads: the contact lists you import and the campaigns, emails and replies you manage. Activity logs: the pages you open and actions you take in the app, with time, IP address and browser type. Payments: the plan, amount and status; card and UPI details are handled by Razorpay or Authorize.net, never by us. Support chat: the messages you send.

How we use it

To run the Service and your account, process payments, answer support requests, prevent abuse and fraud, protect email deliverability, and improve the product.

Who can access your data

Your workspace is private: other customers cannot see your contacts or activity. Our administrators can access all accounts, uploaded contact data, campaigns, activity logs and chat messages to provide support, investigate abuse or security issues, maintain data quality and operate the Service. Access is limited to our staff and service providers (hosting, email delivery, payments) who need it.

Contact database

Lookup results come from business contact information. If you are listed and want to be removed, contact us and we will delete your record and add you to our do-not-contact list.

Retention and your rights

We keep your data while your account is active and delete it on request, except records we must keep by law (such as payment records). You can ask to access, correct or delete your data using the in-app chat or by emailing support@designtopterra.com.

Security

Passwords are hashed, mailbox passwords are encrypted, and the site is served over HTTPS.